DESCRIPTION:
• Assist in overseeing all Front of the House Food & Beverage activities at Eagles Nest Golf Club Inc.
• Communication with event organizers prior to event execution ~ Wedding, Social and Corporate events ~ planning itineraries, floorplans, final guest counts, and conducting final meetings.
• Managing Assigned events ~ Wedding, Social and Corporate
• Demonstrate extensive knowledge of Food and Beverage etiquette
• Ensure excellent customer service
• Implement and oversee Eagles Nest Golf Club service standards
• Supervision and direction of service staff
• Work closely with the Outlet Manager to stay current on events
• Conduct pre-shift meetings by communicating pertinent information to the service staff
• Attend and participate in department meetings as required
• Schedule and direct staff in their work assignments
• Interact positively with customers and staff members
• Resolve problems to the satisfaction of involved parties
• Ensure consistent superior food service quality
• Maintain profitability of outlet(s) lago, banquets, J&G Pub, Talon Grill
• Communicate goals and objectives and inspire employees
• This position is classified as safety sensitive, defined in accordance with our fit for duty program
QUALIFICATIONS:
• College Diploma, Hospitality
• Minimum 3 years in supervisory role
• Experience at properties of similar size and quality
• Thorough knowledge of Front of House Operations
• Ability to work well under pressure and maintain a positive attitude
• Smart Serve Certified
• First Aid Certified
ADDITIONAL ASSETS:
• Ability to adapt to change
• Strong leadership skills
• Creative problem-solving skills
• Energetic and interactive personality
• Ability to train, coach and motivate staff
